Clinical Emergencies

911/Emergency Room:

  • A life threatening, clinical mental health emergency requires IMMEDIATE assistance.

Suicide and Crisis Lifeline:

  • If you or a loved one are thinking about suicide, dial 988 on your phone. Help is available 24/7.

Crisis Text Line:

  • Text "HELLO" to 741741

211/Option 1:

  • If your child is between the ages of 0 and 17, or 18 if still in high school, 211 provides 24/7 crisis intervention services.
  • Calling 211/option 1 connects you with an experienced mental health professional who can help diffuse a crisis by phone, by conducting an assessment in person or scheduling an assessment at a later date at no cost to families.

Urgent Crisis Centers for Children:

  • Urgent Crisis Centers are now available to families of children in Connecticut who are experiencing a behavioral health crisis but do not require emergency department level of care.
  • These centers function as walk-in clinics, providing youth and their families with immediate access to resources while they are experiencing a behavioral health crisis, such as thoughts of suicide or self-injury, feelings of depression or anxiety, out-of-control behaviors, substance misuse and more.

The centers are aimed at diverting youths and their families from making visits to emergency rooms to address behavioral health crises:

The Village for Families and Children

  • 1680 Albany Ave Hartford, CT

  • 860-297-0520

  • Monday through Friday, 7am-11pm

  • Ages 18 and under

Wellmore Behavioral Health

  • 141 East Main St Waterbury, CT
  • 203-580-4298
  • Open 7 days a week, 24 hours a day
  • Ages 4-18

Child and Family Agency

  • 255 Hempstead St New London, CT
  • 860-440-7182
  • Monday through Friday, 8am-10pm and Saturday 10am-6pm
  • Ages 18 and under